Please email us at email@example.com with any questions, comments or if you encounter an error on the website.
What is the ordering process for personalized items?
Once you have chosen your favourite personalized item, add it to your shopping cart. Each item in your shopping cart has a field called “Personalization Text and Special Instructions”. Enter the text that you would like to see on your personalized item as well as any special instructions. Proceed to checkout to complete your order.
Once you place an order, you can expect an emailed pdf proof of your Personalized Stationery within 3 business days. We offer 2 rounds of proofs to ensure that you are happy with your item. Unfortunately, we cannot accept returns on personalized items due to typos, input errors or spelling mistakes. When you approve your final proof you are accepting responsibility for any text inaccuracies. So PLEASE review your proofs carefully and have a few sets of eyes check the copy. Your order will be shipped within 3 business days of your proof approval. Please allow up to 2 weeks for delivery.
What is a Giclée print?
Our Giclée fine art prints on canvas are made-to-order in Canada using only the highest quality materials: 100% cotton canvas; pigmented, fade-resistant archival inks; superior coating; and 1 3/4 inch deep museum-grade stretchers.
Giclée, (pronounced “zhee-clay”), is a fine art term that describes the process of producing fine art prints from a digital image, using ink-jet printing. Specialized inkjet printers use only fade-resistant, archival inks so your print is built for longevity. All of the inks used in our prints are pigments, which are very resistant to degradation. In fact, the pigments used 40.000 years ago in the earliest cave art have stood the test of time and are still visible today!
You will be astounded by the quality of our Giclée prints on canvas. The detail and colours achieved by this printing process are truly amazing. Superior coating creates a surface so durable that it can be wiped clean with a damp cloth, making our canvases the perfect décor option for your child’s room. Beauty, however, is not sacrificed for durability – these canvases are impressive enough to hang in a museum, or your own home.
How do you create your Canvases?
The medium used to create the artwork for our canvases can best be described as digital collage. The process involves an assemblage of different media: photography, drawing, painting as well as digital drawing and manipulation of images. The final product is a digital image which is printed onto canvas through the Giclée method.
How much time do I allow for shipping?
Please allow 3-4 weeks for delivery.
We can rush orders for an additional fee - please email us at firstname.lastname@example.org for rates.
All timelines start from the proof approval date.
Do you do custom orders?
Have a craving for something you aren’t seeing here? Like what you see but need it customized? Different size? Colours? Just email us with your ideas and specifications and we will do our best to make it a reality. A customization charge may apply.
What is your return policy?
Meringue Inc. is completely dedicated to providing the highest quality Giclée prints on canvas and fine art paper. We are confident that you will be thrilled with your purchase. If you are not satisfied with the quality of our product, or if it is damaged during shipping please contact us at email@example.com and we will work with you to arrange a refund or exchange.
Unfortunately, we cannot accept returns on personalized items due to typos, input errors or spelling mistakes. When you approve your final proof you are accepting responsibility for any text inaccuracies. So PLEASE review your proofs carefully and have a few sets of eyes check the copy.